If your unit has broken down, you can claim a replacement here

<h2 id="isPasted">Submit a claim</h2>If your Zima Dental product(s) are broken or damaged, you can request a replacement under our warranty policy.To submit your claim, simply fill out the form attached <a href="https://zimadental.nl/apps/product-registration?form=product-registration" rel="noopener noreferrer" target="_blank">here</a>. Once complete, please check your emails for further information.&#xA0;Please note, this policy is separate from our 30-day returns policy and does not cover accidental damage.&#xA0;<h2 id="have-a-separate-issue">Have a separate issue?</h2>If your having an issue with a product that isn&apos;t broken or you&apos;d simply like to return your order, you can do so by completing the form <a href="https://help.zimadental.nl/en-GB/contact" rel="noopener noreferrer" target="_blank">here</a>.&#xA0;

My Unit is Broken

Unlock the full potential of your Dental pod with essential usage tips and tricks

If you&apos;ve been using the Dental pod and haven&apos;t noticed the expected results, we understand your concern and are here to assist. Achieving the best results with your Dental pod involves understanding its functionality and proper usage techniques. Here are our top tips to ensure you get the most out of your device.Every Oral Appliance is Different: The effectiveness of the Dental pod against stains or grime build-up varies depending on the condition of the oral appliance. For some appliances, it might take a few weeks of consistent use to see a noticeable difference. We suggest using your Dental pod at least twice daily for optimal results. With regular use, you should begin to observe significant improvements.Proper Placement: For the Dental pod to work effectively, it&apos;s crucial that your oral appliance is fully submerged in the water. Improper placement, such as letting the device float or not eliminating air gaps, can significantly impact the cleaning process. If you cannot get your appliance to submerge fully, try running the cycle once, then flipping your appliance and running the cycle again to ensure thorough cleaning.Scientific Assurance: Even if the changes aren&apos;t immediately visible to the naked eye, extensive research supports the efficacy of the Dental pod. <a href="https://cdn.shopify.com/s/files/1/0571/2281/6160/files/Bacteriostatic_poster_6.jpg?v=1706706010&amp;ref=review" rel="noopener noreferrer" target="_blank">Our own research</a> has demonstrated its superior performance in eliminating bacteria, plaque, and pathogens compared to other cleaning methods. Additionally, <a href="https://cdn.shopify.com/s/files/1/0276/3453/2375/files/F22_poster_black.jpg?v=1704972993&amp;ref=review" rel="noopener noreferrer" target="_blank">independent studies</a> corroborate these findings, underscoring the Dental pod&apos;s role in enhancing your oral health by keeping your appliance cleaner on a microscopic level.We hope these tips provide clarity and help improve your experience with the Dental pod. Should you have any more questions or require further assistance, please feel free to contact our support team using the link <a href="https://help.zimadental.nl/en-GB/contact" rel="noopener noreferrer" target="_blank">here</a>.

Not Seeing Results From Your Dental pod?

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